A collection of reproducible emotional intelligence activities perfect for skill-building on self-awareness, emotional control, empathy, social expertness, personal influence, mastery of vision and more.

Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber do not do as well. Certain competencies are found repeatedly in high performers at all levels, from customer service representatives to CEOs. As trainers, we must find ways to build these talents labeled EQ (emotional intelligence quotient). The 50 reproducible emotional intelligence activities in this resource book focus on developing a complete set of related talents.

Selected Contents:

• Emotional Intelligence – What Is It?
• A Coach’s / Trainer’s Guide to Helping Leaders Improve EQ
• How to Use This Guide
• Guide to the 50 EQ Activities
• Suggested Training Formats
• Action / Reaction
• Visions Apply to People Too
• Advice from the Pros
• Steps for Growth
• More Reflections