Privacy Policy

Effective date: January 5, 2026

At CLSR Inc, we are committed to respecting the privacy of our clients and our Website visitors. For that reason, we have taken, and will continue to take, measures to help protect the privacy of personal information held by us. clsr.ca (the “Site”) is owned and operated by Career/LifeSkills Resources Inc. CLSR Inc. is the data controller and can be contacted at:

info@clsr.ca
(905) 760-0111
1-360 Industrial Parkway South, Aurora, ON L4G 3V7

Purpose

This Privacy Policy informs users of our Site about:

  • The personal data we collect
  • How we use collected data
  • Who has access to your data
  • Your rights as a user
  • Our cookie policy

This Policy applies alongside the Site’s terms and conditions. It is intended to comply with Canadian privacy law (PIPEDA) and other applicable laws.

GDPR Compliance

For EU users, we follow Regulation (EU) 2016/679 (GDPR). UK users are covered under the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not meet the categories requiring one under Article 37 of the GDPR.

Consent

By using our Site, you consent to this Privacy Policy.

You may withdraw consent at any time. Withdrawal does not affect processing completed prior to withdrawal. To withdraw consent, contact us at info@clsr.ca.

Legal Basis for Processing (EU Users)

We rely on:

  • User consent for specific purposes
  • Processing necessary to take steps at your request before entering a contract, or to perform a contract you are party to

If necessary data is not provided, orders cannot be fulfilled.

Personal Data We Collect

 
Automatically Collected Data

When visiting our Site, we may automatically collect technical information including:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on Site
  • Referring website addresses

This helps improve Site performance, functionality, and security. It does not normally identify you personally.

Data Collected in a Non-Automatic Way

When you perform actions on the Site, we may collect:

  • First and last name
  • Email address
  • Phone number
  • Address
  • Payment details necessary to complete purchases (processed securely by third-party providers)
  • Autofill data from your browser

Data may be collected through:

  • Creating an account
  • Making a purchase
  • How We Use Personal Data

We use data to:

  • Communicate regarding orders, accounts, or inquiries
  • Deliver products or services
  • Send marketing communications (where permitted by law or with consent)

You may opt out of marketing emails at any time.

Who We Share Personal Data With

 
Employees

Data may be shared with employees who need access to fulfill the purposes of this Policy.

Third-Party Service Providers

Trusted providers may assist with Site operations, payments, communications, or analytics. They only receive necessary data and must safeguard it.

Payment transactions are handled directly by third-party providers, in accordance with their privacy and security standards.

Other Disclosures

We do not sell or share your data except:

  • As required by law or legal proceedings
  • To prove or protect our rights
  • To buyers/potential buyers in a company sale
  • As part of a merger or business transaction

External site links are not controlled by us, and their policies may differ.

How Long We Store Personal Data

Data is retained only as long as necessary to fulfill the purposes described, including legal, accounting, or reporting requirements.

How We Protect Your Personal Data

We use industry-standard measures including secure servers, encryption, and restricted employee access.

While we take precautions, no electronic storage or transmission is completely secure. Absolute security cannot be guaranteed.

Data Breach Notification

If a breach poses a real risk of significant harm, affected users and authorities will be notified as required by law.

International Data Transfers

Data may be stored or processed in Canada or other jurisdictions. Transfers are protected and comply with applicable laws.

Your Rights as a User

Under GDPR, users have rights, including:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object

Children

We do not knowingly collect data from children under 16. Any data discovered will be deleted promptly. Parents/guardians may request deletion.

How to Access, Modify, Delete, or Challenge Data

Contact:

Privacy Officer
info@clsr.ca
(905) 760-0111
1-360 Industrial Parkway South, Aurora, ON L4G 3V7

Do Not Track

We do not track users across third-party sites and do not respond to browser-initiated Do Not Track signals.

How to Opt-Out

You may opt out of marketing emails via the unsubscribe link or by updating account preferences.

Cookie Policy

Cookies are small files stored on your device to collect browsing data. You can manage or disable cookies via your browser.

We use:

  • Functional cookies – save your preferences
  • Analytical cookies – understand Site usage, often via third-party analytics

Our Site may display a cookie notice where required by law.

Modifications

We may update this Policy to comply with law or reflect changes in data practices. The Effective Date will be updated.

Continued Use of the Site

Using the Site after updates constitutes agreement to the revised Policy. If you do not agree, discontinue use.

Complaints

For concerns about data handling, contact us first. If unresolved, contact the Office of the Privacy Commissioner of Canada.

Contact Information

Privacy Officer
info@clsr.ca
(905) 760-0111
1-360 Industrial Parkway South, Aurora, ON L4G 3V7